Mayfair Diagnostics, one of Canada’s leading medical radiology practices, just won a Customer Experience Innovation Award from the Customer Experience Professional Association (CXPA) for their new imagining clinic that was co-created with patients, physicians, and employees.
With the widespread availability of the Internet and broadband service, consumers readily adopt new options for accessing, viewing, and experiencing media in all its various forms. This year’s CQ study showed technology companies topping the charts in the media category, while traditional media companies were largely rated in the negative.
When I think of General Electric (GE), I immediately think of its founder, Thomas Edison, and the light bulb. Both the inventor and the invention embody imagination, innovation, and progress. Today, 125 years after Edison founded GE, the “digital industrial company” is a global leader in technological change, making significant advancements in areas like robotics, AI, and renewable energy.
C Space is excited to announce that it will join many of the nation’s leading banks, financial services providers, fintech innovators, and nonprofits in supporting #FinHealthMatters Day on June 27, 2017.
Since splitting from Hewlett Packard Inc. in 2015, HPE has undergone mangy changes. Amidst this growth, Paul Logue, HPE’s Vice President of Growth Analytics, Market Insights and Customer Experience, has been tasked with understanding and anticipating customers’ needs, which, like most things in the tech space, are changing fast.
We often hear from clients that they are looking to enhance the impact of their insight departments. By taking a cue from engineering, you can cut out waste, refine your working and become a lean, mean insight machine!
Charles Schwab’s strategy of running its business is “through clients’ eyes.” And it works. Starting with CEO Walt Bettinger, Schwab employees pride themselves on seeing the world, and the business, through the lens of the client.
Citi is a 200-year-old financial institution but it needs to operate like a start-up with the constant disruption across the financial services industry. Alice Milligan, Chief Customer & Digital Experience Officer at Citi is changing the way they do business.
For 100 years, Keds, the American footwear icon, has been the sneaker of choice for the fashion-forward, comfort-loving woman. But how does a centenarian brand stay relevant and desirable in today’s ever-changing market?
Blaine Hurst, president of Panera Bread, will never forget the day founder and CEO Ronald Shaich stormed into his office with what seemed to be a monumental assignment. And a huge risk.